FAQ sur Apple Music Unlocker

Tous les logiciels disponibles sur nos sites web sont téléchargeables gratuitement. Vous pouvez d'abord télécharger la version d'essai gratuite et décider ensuite d'acheter la version complète après l'avoir testée.

Apple Music Unlocker only allows you to convert the first 3 minutes of each audio file. If you need to convert the whole song, you need to register the software.

Vous pouvez essayer ce logiciel gratuitement pendant 30 jours. À l'issue de cette période d'essai, vous devrez acheter la version complète pour continuer à l'utiliser.

En général, le code d'activation sera automatiquement envoyé à l'adresse e-mail utilisée lors de votre achat, immédiatement après le paiement. Si vous ne trouvez pas le code dans votre boîte de réception, veuillez vérifier votre dossier de courriers indésirables. Si vous ne recevez toujours pas votre code d'activation dans les 24 heures, veuillez nous contacter via support@ios-unlocker.com et nous vous répondrons dès que possible.

First, you need to download, install and run Apple Music Unlocker on your Mac/Windows computer.

Ensuite, saisissez votre adresse e-mail et le code d'activation dans le logiciel pour activer votre compte.

Si vous avez des questions lors de l'activation du logiciel, n'hésitez pas à contacter notre équipe d'assistance.(mailto: support@ios-unlocker.com).

If the software shows that the license key that you entered is invalid, you might have purchased the wrong version of Apple Music Unlocker. For example, if you're using a Mac but accidentally purchased the Windows version, the activation will fail. If you have purchased the wrong version, please contact support@ios-unlocker.com pour obtenir de l'assistance

Apple Music Unlocker needs to work with iTunes. It's necessary for iTunes to play the files in the background during the whole conversion process. So please do not quit iTunes, otherwise, the conversion will be failed because of the playing interrupted.

Voici les solutions:

1. 1. Make sure all songs you need to convert can be played on iTunes.
2. 2. Make sure the name of the playlist is unique!
3. 3. The song name cannot have special characters, it is recommended to modify the music name in iTunes before converting.
4. 4. Songs that failed to convert need to be converted separately.
5. 5. Use Uninstall Audio Device in the menu bar, then restart the software and restart iTunes. If it still does not work, restart the computer after repeating the steps.
6. 6. If possible, make sure that the driver only retains the AMC Audio Device driver. The driver can be deleted in the/Library/Audio/Plug-Ins/HAL directory.

Before you sync the converted audiobook file to Apple Watch via iCloud music library, please cut the long audiobook into a small file. Because if the file size is larger than 200MB, you won't be able to sync the music. Here is why:

Please read this guide from Apple Support: https://support.apple.com/en-us/HT205919

It suggests that:

Only songs smaller than 200 MB or shorter than 2 hours are added to the iCloud Music Library.

You can try to use Audacity to cut the long audiobooks into small files. Some of our customers had found this solution and they sent us this feedback. So you can have a try. It's free software that is easy to handle.

Si vous voyez cette erreur, veuillez:

1. 1. Update iTunes to the latest version.
2. 2. Most importantly, make sure you've downloaded all the iTunes songs or Apple Music songs on your computer (local folder). If an Apple Music track hasn't been downloaded in iTunes, a small download button will be displayed on the iTunes Music library. You can also find the downloaded Apple Music on Windows 7/8/8.1/10 from \Users\username\Music\iTunes\Apple Music.
3. 3. Please try to authorize iTunes on your computer again. On your iTunes, click Account > Authorizations > Authorize This Computer... Then, log in with iTunes with Apple ID and password again and restart Apple Music Converter. Please enter the Apple ID and password that you use to subscribe to Apple Music.
4. 4. Please make sure that you are using the latest version of Apple Music Unlocker. If you are not sure, you can directly update your software by downloading it from our official website.