Apple Music Unlocker 常见问题解答

问题1:免费试用版有哪些限制?

我们网站上的所有软件均可免费下载。您可以先下载免费试用版,充分评估后再决定是否购买完整版。

Apple Music Unlocker only allows you to convert the first 3 minutes of each audio file. If you need to convert the whole song, you need to register the software.

您可以免费试用此软件 30 天。30 天免费试用期结束后,您需要购买完整版才能继续使用。

Q2:我需要多久才能收到激活码?

通常情况下,激活码会在付款后立即自动发送到您购买时使用的邮箱。如果您在邮箱中找不到激活码,请检查您的垃圾邮件文件夹。如果您在 24 小时内仍未收到激活码,请通过以下方式联系我们: support@ios-unlocker.com 我们会尽快回复您。

Q3:如何激活软件?

First, you need to download, install and run Apple Music Unlocker on your Mac/Windows computer.

然后,在软件上输入您的电子邮件地址和激活码以激活您的帐户。

如果您在激活软件过程中遇到任何问题,请随时联系我们的支持团队。(mailto: support@ios-unlocker.com).

Q4:为什么我输入的许可证密钥无效?

If the software shows that the license key that you entered is invalid, you might have purchased the wrong version of Apple Music Unlocker. For example, if you're using a Mac but accidentally purchased the Windows version, the activation will fail. If you have purchased the wrong version, please contact support@ios-unlocker.com 寻求帮助。

Q5: Can I quit launching iTunes automatically?

Apple Music Unlocker needs to work with iTunes. It's necessary for iTunes to play the files in the background during the whole conversion process. So please do not quit iTunes, otherwise, the conversion will be failed because of the playing interrupted.

Q6: How to Solve Apple Music Unlocker for Mac accelerated version failed to convert songs?

以下是解决方案:

  1. 1. Make sure all songs you need to convert can be played on iTunes.
  2. 2. Make sure the name of the playlist is unique!
  3. 3. The song name cannot have special characters, it is recommended to modify the music name in iTunes before converting.
  4. 4. Songs that failed to convert need to be converted separately.
  5. 5. Use Uninstall Audio Device in the menu bar, then restart the software and restart iTunes. If it still does not work, restart the computer after repeating the steps.
  6. 6. If possible, make sure that the driver only retains the AMC Audio Device driver. The driver can be deleted in the/Library/Audio/Plug-Ins/HAL directory.

Q7: Why does the converted audiobook fail to be uploaded to the iCloud library?

Before you sync the converted audiobook file to Apple Watch via iCloud music library, please cut the long audiobook into a small file. Because if the file size is larger than 200MB, you won't be able to sync the music. Here is why:

Please read this guide from Apple Support: https://support.apple.com/en-us/HT205919

It suggests that:

Only songs smaller than 200 MB or shorter than 2 hours are added to the iCloud Music Library.

You can try to use Audacity to cut the long audiobooks into small files. Some of our customers had found this solution and they sent us this feedback. So you can have a try. It's free software that is easy to handle.

Q8: How to solve the "Playback error" problem when converting?

If you see this error, please:

  1. 1。 将iTunes更新到最新版本。
  2. 2. Most importantly, make sure you've downloaded all the iTunes songs or Apple Music songs on your computer (local folder). If an Apple Music track hasn't been downloaded in iTunes, a small download button will be displayed on the iTunes Music library. You can also find the downloaded Apple Music on Windows 7/8/8.1/10 from \Users\username\Music\iTunes\Apple Music.
  3. 3. Please try to authorize iTunes on your computer again. On your iTunes, click Account > Authorizations > Authorize This Computer... Then, log in with iTunes with Apple ID and password again and restart Apple Music Converter. Please enter the Apple ID and password that you use to subscribe to Apple Music.
  4. 4. Please make sure that you are using the latest version of Apple Music Unlocker. If you are not sure, you can directly update your software by downloading it from our official website.