Amazon Music Unlocker FAQs

Q1: What's the limitation of a free trial version?

All software on our websites is available for free download. You can first download the free trial and decide whether to purchase the full version after a full evaluation.

Amazon Music Unlocker only allows you to convert the first 3 minutes of each audio file. If you need to convert the whole song, you need to register the software.

You can try this software for free within 30 days. When the 30-day free trial period ends, you will need to purchase the full version to continue using it.

Q2: How long does it take to receive my activation code?

Generally, the activation code will be automatically sent to your purchased email immediately after the payment. If you can not find the code in your mailbox, please check your SPAM file folder. If you do not receive your activation code within 24 hours, please contact us via and we will reply to you ASAP.

Q3: How to activate the software?

First, you need to download, install and run Amazon Music Unlocker on your Mac/Windows computer.

Then, enter your email and the activation code on the software to activate your account.

If you have any questions when activating the software, please feel free to contact our support team(mailto:

Q4: Why is the license key I entered invalid?

If the software shows that the license key that you entered is invalid, you might have purchased the wrong version of Amazon Music Unlocker. For example, if you're using a Mac but accidentally purchased the Windows version, the activation will fail. If you have purchased the wrong version, please contact for assistance.

Q5: Have more specific issues when using Amazon Music Unlocker? Please contact iOS-Unlocker Support Team directly.

In order to help us solve the issue more efficiently, please provide the basic information in your email:

  1. 1. Tell us which version of Amazon Music Unlocker you are using. Is it for Windows or for Mac?
  2. 2. Tell us the version number of your Amazon Converter. You can check that from the "About Software" section.
  3. 3. Tell us the operation system of your computer. For example, Windows 10 or macOS 10.14.
  4. 4. If there is any error message popping up during the conversion, please send us the screenshot of the error interface.
  5. 5. Describe the issue in as much detail as you can. Finally, send all the information to this email: