Spotify Music Unlocker FAQs

Q1: What's the limitation of a free trial version?

All software on our websites is available for free download. You can first download the free trial and decide whether to purchase the full version after a full evaluation.

Spotify Music Unlocker only allows you to convert the first 3 minutes of each audio file. If you need to convert the whole song, you need to register the software.

You can try this software for free within 30 days. When the 30-day free trial period ends, you will need to purchase the full version to continue using it.

Q2: How long does it take to receive my activation code?

Generally, the activation code will be automatically sent to your purchased email immediately after the payment. If you can not find the code in your mailbox, please check your SPAM file folder. If you do not receive your activation code within 24 hours, please contact us via and we will reply to you ASAP.

Q3: How to activate the software?

First, you need to download, install and run Spotify Music Unlocker on your Mac/Windows computer.

Then, enter your email and the activation code on the software to activate your account.

If you have any questions when activating the software, please feel free to contact our support team(mailto:

Q4: Why is the license key I entered invalid?

If the software shows that the license key that you entered is invalid, you might have purchased the wrong version of Spotify Music Unlocker. For example, if you're using a Mac but accidentally purchased the Windows version, the activation will fail. If you have purchased the wrong version, please contact for assistance.

Q5: When I run the Spotify Music Unlocker, it runs Spotify music at the same time. Do I need to turn the Spotify app off?

No. You don't need to turn off the Spotify app because the Spotify Music Unlocker requires to work with the Spotify app.

Q6: Where are the converted files stored?

All converted files are saved to the default output folder. Simply find and click the hamburger icon from the upper right corner of the interface, then press "Preference" and you will see the folder location under "General".

Q7: Do I need to stay and wait when the software is in the converting process?

No, you don't have to stay and wait. Spotify Music Unlocker will automatically operate the conversion for you after you add the songs and click the "Convert" button.